Job review from Jeanne in River Falls, WI 54022 on 05/03/23
Overall Rating:
5 out of 5
Our Overall Service
My neighbor and I are extremely satisfied with the work done by Americans Waterworks. Our contacts with everyone from the company were fantastic. A great group of people to work with.
Call Representative
Kyle was wonderful to work with. He walked us through the project step by step, gave us alternatives, mapped all the needed work out. By the time our conversations were concluded, we had absolutely no questions about the process and its outcomes.
Sales Process
See above.
Our Installation Crew
Troy and his crew worked wonders. My neighbor and I live in twin homes so we had the exact same work done on our driveways and sidewalks. The aprons in front of our garages are level with the garage lip. No longer aa need to gun the engine to get into the garage and then slam on the brakes so we don't go through the wall. Our front steps are now a normal high (5") instead of the ole 10" -- such a relief. Very professional crew. Could answer any questions we hand and volunteered information regarding its future.
The Cleanup Process
Troy and his crew left out driveways and the surrounding lawns spotless -- took all the trash from the project with them and swept the driveways and sidewalks. Everything looked neater than before they came. Excellent people to work with.
What type of work did you have done:
Concrete Lifting & Leveling
What made you choose our company:
The quality of the work; ability to meet out scheduling needs; professionalism; pricing. Working with Kyle was wonderful because he stated the process, answered our questions, but never pressured us into anything. I cannot say that about other companies we looked at. All the people we dealt with deserve a raise.