Job review from Mark in Maplewood, MN 55109 on 10/06/23
Overall Rating:
5 out of 5
Our Overall Service
Would recommend to others that have water seepage problems in the basement.
Sales Process
Patrick Hughes did a great job of explaining what services you perform, the reasons why our home has water seepage issues, and a solution to offer.
Our Installation Crew
Marcus Goody and his team including Brady and Rohsaan, were a pleasure to work with. Marcus wanted to make sure his crew did everything correctly and to my satisfaction. As one who works as a subcontractor in construction, I would highly recommend Marcus as the foreman you would want to work with.
The Cleanup Process
Excellent. Was impressed how organized and well it went. They did not leave a single thing for me to cleanup.
What type of work did you have done:
Basement Waterproofing
What made you choose our company:
Highly recommended by my neighbor who had a similar issue that Innovative Basements took care of for him last year.
My only reason for a 9 in lieu of a 10 was because our sales rep never returned either my email or phone message of questions for him. This was almost a full week before we had our work done today.
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