Shane, the Design Specailist, walked me through the process from start to finish and explained the products being used with NO shortcuts. Other companies were taking shortcuts, and the outcome wouldn't have been the same. I wanted the job to be completed correctly and with a warranty. The office staff was wonderful, nice, and professional! Shane was fantastic! I appreciate his help through the process. He is professional and can be trusted. Juan and his crew were also fantastic, worked hard, and finished the job. The installation was top notch - fantastic work! The crew worked hard, they were courteous, professional, and completed the job ahead of schedule. I have already referred others to American Waterworks. I sincerely appreciate the no shortucts and doing the job right! My first concern was the wet basement, which has already been addressed. My second concern was warmer floors during winter months, and I will be looking forward to seeing how it works! I'm sure it will be warmer. Please pass on a thank you to everyone involved! Thanks!
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