TripleSafe Pump Saves Basement in Clear Lake, IA

Friday, March 29th, 2024 by Mattie Slavin

Challenge

A homeowner in Clear Lake, IA, began hearing odd noises coming from their basement. Unsure of the cause, the homeowner began investigating. Following their investigation, the homeowner found the source of the noise was their sump pump. Unsure why their sump pump was making odd noises, the homeowner knew they needed an expert opinion. The homeowner asked their neighbor who had similar issues and they recommended working with us, American Waterworks. The homeowner called our Appointment Center and signed up for their FREE estimate.

Solution

Once the estimate was set, we sent one of our Design Specialists, Brady, to the home to perform the estimate. Following his arrival, Brady introduced himself to the homeowner and started his thorough investigation. Brady confirmed the sump pump needed to be replaced, so he recommended several sump pumps we offer. After hearing Brady's recommendations, the homeowner decided to go ahead with the suggestions. Once the plans were approved, they were passed along to the office to be approved and the project built. After they were finalized, they were sent to our Foreman, Jeremiah, and his crew to begin production. Jeremiah and his crew arrived at the home and then began the project by installing WaterGuard. WaterGuard is our perimeter drain system that is engineered to fix basement water issues without the risk of clogging. Once the WaterGuard was secured, the crew took out the old sump pump and replaced it with the TripleSafe, one of the best sump pumps on the market. Finally, the crew attached CleanSpace, our 100% waterproof plastic vapor barrier, to the unfinished basement walls. After all the products were installed, the crew could clean up their materials and leave the home. The homeowner was relieved to know they have the best sump pump in the market installed. If you are experiencing a similar issue, sign up for your FREE estimate today!