Leaky Sump Pump Replaced in Mason City, IA

Challenge

A homeowner in Mason City, IA, was concerned their basement was in serious trouble after finding several signs of water intrusion throughout. Uncertain why their basement was flooding, the homeowner knew they needed to find a permanent solution. The homeowner looked into "flooded basement repair near Mason City, IA" and one of the first companies to show up was us, American Waterworks. After seeing our impressive ratings and reviews, the homeowner knew we were the best company for the job. The homeowner called our Appointment Center and signed up for their FREE estimate. Once the estimate was set, we sent one of our Design Specialists, Kevin, to take a closer look at the property.

Solution

Kevin arrived at the home and began a thorough investigation of the basement. During his investigation, Kevin discovered that the sump pump was causing the issues and it needed to be replaced. Once he found the cause, Kevin was able to provide the homeowner with a solution. Kevin proposed replacing the sump pump and installing an interior discharge line. Knowing this was their best option, the homeowner decided to proceed with the plans. Next, passed the proposal to our office to approve and finalize the project. Once the project was approved, it was assigned to our Foreman, Diego, and his crew to begin. Diego and his crew arrived at the home and started by taking out the old sump pump. Next, Diego and his crew replaced the old sump pump with the TripleSafe sump pump. The TripleSafe sump pump is one of the most reliable water pumping systems on the market. After the TripleSafe was secured, the crew shifted their focus to installing an interior discharge line. Diego and his crew successfully installed all the products, so they cleaned up their materials and left the home. The homeowner was impressed with the excellent work completed by the crew, so they left a kind review. If you notice your basement is struggling, sign up for your FREE estimate today! 

Project Summary

Design Specialist: Kevin Beseman

Foreman: Diego Barrientos

Products Installed: TripleSafe Sump Pump, Interior Discharge Line