Flooded Basement Gets Saved in Eau Claire, WI

Tuesday, June 11th, 2024 by Elena Druktainis

Challenge

A homeowner from Eau Claire, WI, went down in her basement one morning after a harsh storm and was shocked to find water pooling in several spaces in her basement. Being that this was the first time she had faced this issue, she got right to work searching for a waterproofing company in Wisconsin. On the recommendation of a friend, she got scheduled for her FREE estimate with American Waterworks, and several weeks later, Darin S, one of our Design Specialists, was headed out to the home.

Solution

When Darin arrived, he wasted no time getting down to the basement to see what we could do. After he completed his thorough inspection, he met with the homeowner to deliver his findings. Darin began by saying that due to the flooding in Eau Claire, WI, the homeowner had done the right thing by getting in contact with us, as waterproofing issues are usually more expensive to handle further down the road. Darin jumped into his recommendations, stating that his professional recommendation entailed installing our WaterGuard system. This unique French drain gets installed below the floor of the basement but atop the footing of the foundation. This placement keeps the drain out of the 'mud zone' where other drains tend to clog. The WaterGuard works to trap water draining down the wall, as well as coming up from the floor, giving it a channel to flow freely to the appropriate disposal site. Darin hadn't seen a sump pump or discharge line in the basement of the home, so he recommended the installation of our TripleSafe sump pump, the most reliable sump pump in our inventory. This powerful machine boasts three tiers of protection for both your basement and your peace of mind. The homeowner was thrilled with Darin's in-depth explanation of the problem and his solutions, so she signed up for the project on the spot.

Eventually, the day of the project rolled around. Our crew, led by their Foreman, Lane S, successfully installed 56ft of WaterGuard and 1 TripleSafe sump pump in the basement of the home. Now, our customers can enjoy rain in her area, knowing that none of it will wind up in her basement!