I am a sales manager and have been for 20 years. My expectations of companies are through the roof if I am paying for a service. Never make anyone wait is my number one rule. Never let an email or phone call go unanswered within 30 minutes. Even if you have to call to say, "We are on it and will get back to you shortly." You guys from the point of sale, to the project being done, to the communication after, and this final email from you saying, "We got paid." is wonderful. Shane, Ryan, and Danica, you are all on top of your game probably lead by a great leader. Thank you!
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