A homeowner in Caledonia, MN, knew it was time to schedule their annual maintenance with American Waterworks. After calling our appointment center, the homeowner awaited the arrival of our Service Technician, Edgar. After Edgar arrived at the home, he began inspecting the WaterGuard system that was already installed in the home. Edgar completed the inspection and the system passed with flying colors. Since Edgar was at the home, the homeowner asked about fixing a raised sidewalk. Edgar inspected the concrete and noticed several areas required lifting, the sidewalk and the garage apron. Once he found the problem areas, he could provide the homeowner with a suggested solution. The homeowner agreed and the plans were sent to the office for approval. After they were finalized, they were sent to our Foreman, Ryan, and his crew. Ryan and his crew traveled to the home to begin the project. First, the installed PolyLevel, a polyurethane foam injection solution, underneath the sidewalk and garage apron. Once the PolyLevel installation was complete, the crew shifted their focus to inserting NexusPro on the damaged sidewalk joints. Once all the products were installed, the crew cleaned up their materials and left the lawn cleaner than before. The homeowner was grateful for the work completed by the crew. American Waterworks is happy to continue assisting homeowners after our initial installations.
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