A homeowner in Austin, MN, noticed their driveway was becoming a safety hazard. Wanting to solve the issue before it worsened, the homeowner began looking into concrete repair options throughout Minnesota. During their investigation, the homeowner came across our website. Impressed with our high-quality products, the homeowner knew we were the best option for them. Since they were already on the website, the homeowner signed up for a FREE estimate. After the estimate was set, the homeowner prepared for the arrival of Mitch, one of our Design Specialists. Mitch arrived at the home and greeted the homeowners. The homeowner directed Mitch to the problem areas, and he began his detailed estimate. Once he wrapped up the estimate, Mitch determined that the driveway needed to be lifted, and the joints needed replacing. Once he found the problem areas, he was able to draft up a solution for the homeowners. After hearing Mitch’s pitch, the homeowner agreed with his suggestions. After they received the stamp of approval, Mitch sent the plans back to the office for approval and they were directed to our Foreman, Troy. Troy and his crew traveled to the home and began the project. First, Troy and his crew inserted PolyLevel underneath the affected concrete. Once the PolyLevel was fully inserted, the crew replaced the joints with the NexusPro Joint Sealant, a silicone-based sealant. Once all the joints were replaced, the crew cleaned up their materials and left the home. The homeowner was thankful for the excellent work completed by the crew. American Waterworks is happy to help our customers solve their concrete issues.
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