A homeowner in Milnor, ND, noticed odd sounds from their basement. After further investigation, the homeowner discovered the sounds were coming from their sump pump. Worried about the long-term effects, the homeowners knew they needed to find an expert solution. Unsure who to work with, the homeowner began looking into sump pump replacements and companies that provide those services. During their investigation, the homeowner came across our website. Interested in our waterproofing services, the homeowner was impressed with our elite waterproofing products. Additionally, our Radon Mitigation Systems caught the homeowner's eye. Since they were already on our website, the homeowner decided to sign up for their FREE estimate. After the estimate was set, the homeowner prepared for the arrival of Ian, one of our Design Specialists. Ian made his way to the home and began his thorough investigation of the basement. During his investigation, Ian confirmed the basement required repairs. Additionally, Ian tested the home's radon level and found that it was alarmingly high. Ian recommended installing a Radon Mitigation System to lower the levels. Knowing this was their best option, the homeowner agreed with Ian's recommendations. Next, the plans were passed along to our Logisitcs team to approve the plans. Once the plans were approved, the proposal was assigned to our Radon Sales and Service Technician, Jackson. Jackson received the plans and traveled to Milnor to begin the project. First, Jackson installed additional parts to the struggling sump pump. Next, Jackson shifted his focus to installing the Radon Mitigation System. By installing a Radon Mitigation System, it will lower the concentration of radon gas in your home to the minimal levels recommended by the EPA. Jackson installed the entire system on the inside and outside of the home. Once all the products were secured, Jackson cleaned up his materials and left the home. The homeowner was relieved to know their home's radon levels were lowered and at the proper levels. American Waterworks is happy to provide their homeowners peace of mind knowing their radon risk is eliminated.
our service area