A homeowner in Larimore, ND, noticed the water was leaking near the stairs and where the walls meet. Unsure of the cause, the homeowner knew they needed professional assistance. After doing a quick online search, the homeowner came across our website. The homeowner looked closer at our company and knew we were the best fit for them. Once they saw we offer FREE estimates, the homeowner called our Appointment Center and signed up for their appointment. The details were finalized and one of our Design Specialists, Kole, was sent to perform the inspection. Kole arrived at the home and the homeowner directed him to the problem area. After Kole took a closer look, he noticed the water was coming from the corner of the basement. Kole told the homeowner where the water was coming from and suggested the corner be fully waterproofed. After some deliberation, the homeowner agreed with Kole's suggestion, and production preparations began. The plans were sent to the office and then to our Foreman, Franklin, and his crew. Franklin and his crew drove to the home to begin the waterproofing project. Once they arrived, they started by digging and placing the WaterGuard, our below-floor drain system. Once the WaterGuard was secured into place, the crew installed CleanSpace on the basement walls. Next, the crew dug and installed the new SuperSump+. The crew completed the installation and then cleaned up their materials. The homeowner was relieved to know their basement was properly waterproofed. American Waterworks is happy to provide another homeowner peace of mind.
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