Iron Ochre Clogged Sump Pump Repaired in Houston, MN

Tammy E. in Houston, MN had water seeping into her basement through cracks in the floor. She also noticed a foul smell and some rust-colored stains. She contacted American Waterworks, and we sent our Design Specialist, Mike Radosevich, to her home to evaluate her situation. He discovered that Tammy had a buildup of iron ochre in her old sump pump. He explained that it is not a known health hazard but can quickly clog a French drain system. He presented her with our WaterGuard IOS Perimeter Drain Channel, which is ideal for managing this problem. Tammy was impressed with Mike’s presentation and our products and moved forward with an installation date. 

Our Foreman, Austin Lucas, and his production crew were able to permanently waterproof Tammy’s basement by installing 209 feet of our WaterGuard IOS System. The wide-open design of the drain helps it resist clogs, while a removable lid allows for easy access and maintenance. Then, the crew installed our recommended TripleSafe sump pump. The WaterGuard properly drains water to the sump pump and from there, the water is pumped through the discharge line and expelled from the home. Tammy was impressed with the installation, and is happy knowing that her problem is solved and her basement is dry!