Proudly servicing Minnesota, North Dakota, Western Wisconsin, and Northeast Iowa - including Rochester, La Crosse, Minneapolis, Mankato, Fargo, and Mason City
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A homeowner in Jackson, MN, previously had work completed by American Waterworks. They knew it was time to schedule their annual maintenance appointment, so they called our Appointment Center to schedule theirs. Our Appointment Specialist scheduled their appointment, and sent one of our Service Technicians, Darin, to the home. Darin arrived at the home and began his maintenance investigation. After Darin checked on our previous work, he noticed that the homeowner's sump pump was run down and there were signs of water seepage. Darin notified the homeowner of his discovery and provided them with a recommended plan. Knowing we do excellent work, the homeowner agreed with Darin's suggestions. The plans were sent to our Foreman, Kiko, and his crew. Once Kiko and his crew arrived at the home, they began by installing the WaterGuard around the basement perimeter. The WaterGuard is an award-winning, patented below-floor drain that rests in a bed of drainage stone on top of the foundation footing. After the WaterGuard was secured, the crew took out the old sump pump and replaced it with the SuperSump+. The SuperSump+ is designed to keep basements dry and healthy for long periods of time. After the SuperSump+ was secured into place, the crew cleaned up their materials and left the home. The homeowner was grateful for the wonderful work completed by the crew. American Waterworks is happy to provide another homeowner peace of mind.
Rick K. of Maple Lake, MN was looking to get a quote for concrete lifting on his pack patio. He went to our website and messaged our team on our webchat. We got him on the schedule for a FREE estimate with our Design Specialist, Ben Allrich. Ben went to Rick's home, inspected the concrete, and wrote up a couple of solutions that could repair the issue. Rick was confident in one of them, so he followed through with the project and got a date scheduled for the project.
Our Foreman, Dylon Mish, and his crew member injected our PolyLevel underneath the concrete to raise and stabilize the surface, so there was no longer a gap between his patio and home. He was happy with the work and had a good experience with our team!
At American Waterworks, we provide services in basement waterproofing, foundation repair, crawl space repair/encapsulation, radon testing/mitigation, and concrete repair/lifting. Call us today or click HERE to request a FREE estimate!
A homeowner from Maple Lake, MN gave us a call when they began to notice a gap forming between their front stair and the concrete landing below it. He was afraid that if he left the issue unresolved, it could result in a nasty trip or become more costly to fix down the road. When he called in, we set him up with our FREE estimate. Next, our Design Specialist, Jarrett, headed out to the property to do a thorough inspection of the issue. When he completed his walk through he was able to make a recommendation on how to correct the issue. Jarrett recommended our PolyLevel injection. He explained that this modern solution is comprised of injecting a polyurethane foam into the problem slab, which then hardens, lifting the concrete back to its original state. The customer agreed and work began shortly after.
Our Foreman, Tyler, and his Co-Foreman, Jordan, began the process by strategically drilling holes into the slab. After injection, they made sure to carefully monitor the lifting process to ensure the slab returned to the correct height. Once the job was complete our customer was happy to know he didn't need to worry about trip hazards anymore!
A homeowner in Maple Lake, MN, found that their foundation walls had several cracks throughout the cement blocks. Knowing this could be a sign of a serious issue, the homeowner wanted a professional to come to their home to perform an inspection. The homeowner heard of a home show going on in their area and decided to check it out. When they were there, the homeowner saw our booth and decided to chat with our Design Specialist, Shane. After talking with Shane, the homeowner decided to sign up for their FREE estimate. Once the estimate details were finalized, the homeowner prepared for Shane's arrival. Shane began his inspection of the foundation and discovered that the wall was showing signs of progressing wall failure. Shane recommended the walls be permanently stabilized and the homeowner agreed. The plans were then directed to the assigned crew and production preparations began. Our Foreman, Jose, and his crew traveled to the home to begin the wall stabilization. First, the crew made sure the walls were prepared for the PowerBrace installation. Then, the crew installed four PowerBraces along the southeast wall and three on the southwest wall. In addition to the PowerBraces, the homeowner asked that the tightening kit be included, so they can gradually straighten the walls over time. Once the PowerBraces were installed, the crew cleaned up their materials and left the home. The homeowners were put at ease knowing their walls were saved from failure. American Waterworks is happy to provide another customer peace of mind.
Linda M. in Gibbon, MN had some cracks in her basement walls that were getting larger over time and putting pressure on the foundation. She was concerned about the bowing walls and the potential damage it could cause. She started researching foundation repair contractors and was glad to run into our booth at the New Ulm Home and Health Show. She set up an appointment to have our Design Specialist, Ryan Powell, evaluate the situation. She was impressed with the proposed solution and moved forward with an installation date.
In order to fully stabilize the damaged foundation walls, our Foreman, Juan Pena, and his production crew installed 6 Geo-Lock Wall Anchors and 3 PowerBraces along the basement walls. The anchor rods were drilled deep into the soil outside of the home and wall plates installed on each end of the rod to secure the anchor. Then, they tightened the anchor to start the process of straightening the wall. Linda is happy she chose to permanently stabilize her home, and her peace of mind has been restored!
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