Testimonials for American Waterworks

Trevor Ellingson and his crew did an excellent job with our driveway. They made sure everything was done right with challenging weather. When we had questions, Trevor made sure we understood. He kept us up-to-date on the job progress. We are very satisfied so far.

I would totally recommend this company for any foundation work. My foundation was extremely neglected. The walls were bending/the next stage would be to start to fall in. THICK black mold formed in the corners. A "beaver" system on all 4 walls to a sump with a sump pump that would run every 30-45 minutes on non-rainy days!!!!! The De-humidifier would run 24-7. Even in the winter!!!! I called around and no one offered the warranted system as American Waterworks. And they were the only ones that KNEW the soil engineering involved in why the foundation was failing! A few places offered a "Band-aid" that would have failed eventually. They put in a WAY better sump and dual pump system with battery back up. Peace of mind!!!! Their "beaver"/drainage system is flush with the basement floor so you can't see it! The plates and beams they put in straightened one wall right away. The rest will take a little bit by tightening the plates little by little. The water proof wall barriers they put in look awesome. No mold. No bad smell. The dehumidifier actually turns "OFF". Much drier!!! Looks GREAT. All this done in one week!' it's like a new basement! The workers they have are awesome and answered every question I had. I couldn't recommend American Waterworks enough. They are GREAT. Oh....did I mention the transferable guarantee? A great company that made sure I was happy with all the work they were doing! And i couldn't be more happy. WORTH THE MONEY!!!! I'd hire them in a second if I needed to!!!!

I chose to work with American Waterworks after reading all of the positive reviews online from previous satisfied customers. Our Sales Representative, Dylan Woitas, was knowledgeable and answered all of our questions. A+ for Dylan! Jose C., Steven H., Ernesto, and Luis wre all outstanding! Job well done and the cleanup was great! Additionally, Jose C. and his crew were very professional and completed the work on time. Can't praise these guys enough! 

We decided to work with American Waterworks because of their reputation and the honesty of the company. Also, I saw some work that our neighbors had done by another company. It wasn't level at all, and it accumulated water. After speaking with the design specialist from American Waterworks about our concerns, we were more than confident in their work! The office staff is excellent. It was nice that they called to remind us of our upcoming appointment. Michel was our design specialist, and he was excellent! I called the office too, just to compliment him. The work the installation crew did was better than expected. Superb job! 10++ all the way around! 

Our guys did a great job! There was no mess throughout the house, and they were able to use the egress window for the removal of the installation products. Overall, very good work from an excellent crew! I was given a timeframe for completion and the work was completed on time. 

I thought the work crew went above and beyond my expectations. Their follow-up was great as well. We are thinking of adding another egress window in the spring and we would love to the same crew again. Thank you! 

On July 29, Troy and Corey completed the concrete work we had contracted with American Waterworks. The project included raising sections of our sidewalk and driveway and sealing some cracks and spaces between concrete surfaces and the garage structure. The crew was clearly knowledgeable and skilled and interacted with us in a professional, friendly, and courteous manner. The project was completed to our satisfaction. One corner of our driveway was quite low in relation to the street. In order to raise the driveway to match the street, a significant mismatch with the adjacent sidewalk would result. The crew spent considerable time measuring and leveling in order to define a plan that would achieve the best balance between adjacent surfaces. Pride in doing the job to the best of their abilities was apparent, and exactly the type of professional attitude that a homeowner can hope for. 

For the estimate, they showed up on time and spent a lot of time looking at the problem before deciding that the could be leveled using their PolyLevel procedure. They gave us a very reasonable quote, which we accepted the next day and scheduled the work to be done in about two weeks. On the day of the work, the crew called to let us know when they were about 10 minutes away and showed up well within the stated window of time. The crew spent a lot of time making sure everything was as good as it could get. They were very pleasant and professional. The results are nothing short of amazing! 

The Design Speciliast I met with was Dustin Loftus. I had a great experience with him, and he represented the company well. After meeting with him, I was excited for the installation of our waterproofing project. Austin Lucas, Jeromy Anderson and Matthew Hendrix waterproofed a portion of my basement. The team at American Waterworks should know that they did nothing but a superb job. From the time they arrived until we waved goodbye, they were friendly and informative and did excellent work. I would like to see them receive some sort of attaboy or at least some sort of recommendation for making the company look so stellar! 

They were very polite, very hardworking, and happy doing their job! We would hear them laughing and whistling. Each night, the worksite was swept clean and looked neat. Juan was very knowledgeable about what he was doing. We think this crew should get a big raise! Thank you for the wonderful work! 

Thank you to American Waterworks for doing such a nice job in our basement. We are confident that we no longer will have any flooding in our basement! The office staff was very professional and pleasant. Dustin, the Design Specialist, was very knowledgeable. The installation crew with Juan as the Foreman was excellent! They were all very hard workers. American Waterworks has an awesome product, and for that, we are very thankful! 

Great representative from the first day till project completion.  Thanks again and I would recommend your services.

Josh Schultz did an amazing job working around my schedule to help me solve my sump pump issues. He was able to direct me to the exact sump pump system that was perfect for my situation. He was pleasant, knowledgeable, and did not try to up sell me into more than what I needed. He communicated with the city to make sure my new sump pump system was current with city code and laws. The installation crew did a fabulous job and had the new sump pump system installed very quickly. Thank you, American Waterworks! 

I had Dakota, Tyler and Devin install a radon mitigation system they were very knowledgable and professional and took their time to make sure the job was done correctly the first time, they did a great job cleaning up after the 3 of them worked very efficiently together and completed this project in a timely fashion. THANKS AGAIN GUYS!!!

We would recommend this system to anyone.