Testimonials for American Waterworks

Thanks to Tyler and Devin for all their hard work. They worked so hard, did great work, and left everything nice. They are an asset to American Waterworks, very professional.

We decided to work with American Waterworks after meeting one of their Design Specialists at a home show. The office staff was very friendly and helpful, and the Design Specialist we met with was friendly and knowledgeable. We are very pleased with waterproofing the installation crew. They were considerate and pleasant. The team seemed happy to work together, and we are very satisfied with the cleanup. We are so happy we chose American Waterworks! 

I didn't have a lot of direct interaction with the American Waterworks office staff, but when I did, they were courteous, very helpful, and responsive to my questions. They gave regular reminder phone calls and the mailing packet was also helpful for keeping me informed. Eric Hazelton was very professional, personable, and knowledgeable about your products. In addition to being responsive to my questions and concerns, he put together a good package/system for me. I called him a couple times from the time of the original apppointment until about time for the date of service. He got back to me in a timely manner to address my concerns.  Tremaine and his installation crew were awesome! They called as they were on their way and kept me informed as to their anticipated travel/arrival time here. He also discussed a change with me that I initiated and was concerned about regarding the north basement wall. I really liked his solution and there was a smooth transition to the new change. The bit of a "bump in the road" occurred because when this was planned out, I had originally planned for them to do the entire north wall. This meant I had moved most of my "keeper" basement belongings to a northwest corner that now clearly interferes with the area they had to access. I felt bad about the extra work but Tremaine assured me that they could quickly move the items that were in their way to a new location. In addition, they completed the entire project in one day as opposed to the original two-day timeframe allotted. For me, this was a HUGE bonus plus! All in all, this was a very good/excellent experience for me. The guys - Eric, Tremaine, and the crew - were awesome! Thank you all! 

Very happy with the professionalism from evaluation and estimate, to completion of product installation. Company is always available to answer questions and financing was made easy. We now have a clean, bright and dry basement. We highly recommend American Waterworks!

Very friendly individuals that know what they are doing and do a great job of not only informing you of what they are doing but the result of their tests. They are very detail-oriented and point out any other issues you may have. With those issues, they don't try to push you into buying more products but let you know so you are aware of a possible problem and they can assist. Great job o verall and a company that I really trust. 

We couldn't be happier with your company & service.  Also, we would like to thank you for squeezing us in so we could close on our home on time.  Dustin was professional, courteous and answered all our questions.  

The crew from American Waterworks fixed my house from dangerous levels of radon. My sister came down with a terrible sickness in her lungs related to radon. She didn’t know she had high radon until she sold her home and they tested it and it was high. So I went online and found RadonEye radon detection device and put it in my utility room in my basement. My levels indicated that action was required as soon as possible! My friend advised me to call American Waterworks, I’m very glad I did! They knew what they were doing and fixed the problem! My radon level is almost nothing now!! I’m extremely happy with the job they did! I recommend everyone get their home tested! It was like I was smoking a pack a day for my lungs and I never smoked! Get this done!

If only everything could go as smoothly as this project. I was very impressed from the first call to the finished project. Again, thank you. The two guys you sent to do the actual work - other companies should be so lucky...

Jeremy was very kind and patient with me when presenting the info to me.  He explained the info clearly.

Cory and his crew worked their tails off on an extremely warm day.  They did a great job.

We just had Cory and his team to our house to repair some water damage in the basement so we could get ready to sell our home. They were very polite, did a great job, were very thorough and explained the whole process to us. They show us as they were doing the repair work what was being done, and we are very pleased we hired American Waterworks to do our project. We would highly recommend this company to anyone.

The staff is very helpful! They have the answers to our questions. The Design Specialist was top notch and the installation crew was very professional! We are very impressed with the work done on our cement driveway. Thank you! 

The crew was friendly, explained things well, knew exactly what to do, and worked well together. The crews that have come to our house have always been professional and knew their job well! 

We found American Waterworks in the phone book under concrete repair. We were impressed with the Design Specialist's inspection and the Concrete Protection System products. The installation went smoothly, and the clean up was great. Thank you! 

The office staff was very friendly, helpful, and easy to work with. Ben arrived on time and was very thorough and knowledgeable. He was very informative and pleasant. Troy and Chris did an amazing job! They arrived on time and did great work. Overall, I had an amazing experience and regret not fixing our sidewalk a lot sooner. American Waterworks made this repair very easy, and the repair was an excellent value!