Proudly servicing Minnesota, North Dakota, Western Wisconsin, and Northeast Iowa - including Rochester, La Crosse, Minneapolis, Mankato, Fargo, and Mason City
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A homeowner in Mason City, IA, was inspecting their American Waterworks WaterGuard system when they noticed it was time to schedule their annual maintenance appointment. The homeowner called our Service team and signed up for their annual maintenance appointment with Kyle, one of our Service Technicians. Kyle traveled to the home and began his thorough inspection of the previously installed products. The homeowner made sure to point out the large crack growing along the south wall. Immediately Kyle knew it was a sign of early wall failure. Kyle reported his findings back to the homeowner but also proposed a solution. Once they heard Kyle's suggestions, they knew it was their best option and they agreed. Kyle passed the plans to the Office to be finalized, then they were sent to our Foreman, Juan, and his crew. Once they received the plans, Juan and his crew traveled to the home and began the GeoLock installation. Juan and his crew installed five GeoLock Anchors on the south foundation wall. After the GeoLocks were secured, the crew cleaned up their materials and left the home. The homeowner was delighted with the wonderful work completed by the crew. American Waterworks is happy to help its homeowners repair their struggling foundation
A homeowner in Mason City, IA, was mowing their lawn when they noticed their sections of walkway and driveway slabs were significantly uneven. Unsure why the slabs were so uneven, the homeowner knew they needed to find an expert solution. The homeowner asked a local Facebook group for any recommendations for foundation repair and several of them mentioned us, American Waterworks. Since so many people recommended working with us, the homeowner took a closer look at our concrete lifting and leveling services. The homeowner was impressed with the excellent work we do, so they called our Appointment Center and signed up for their FREE estimate. Once the estimate was set, we sent one of our Design Specialists, Romeo, to the home to begin the estimate. Romeo discovered that some of the walkway and driveway slabs were sinking due to soil settlement. Since he found the source of the issue, he was able to provide a solution. Romeo recommended lifting the slabs back to their original state with PolyLevel. After hearing the many benefits of PolyLevel, the homeowner agreed with Romeo's proposal. Next, Romeo passed the plans along to our Logistics team to build the project. Once the project was built, the proposal was assigned to our Foreman, Jordan, and his crew. Jordan and his crew received the plans, so they prepared their materials and traveled to the home. As soon as they arrived, Jordan and his crew began lifting the sunken walkway slabs. Once the walkway was level, Jordan and his crew shifted to lifting the driveway slabs. The crew successfully lifted all these areas with PolyLevel, our polyurethane foam solution. Jordan and his crew cleaned up their materials and left the home. The homeowner was impressed with the efficient and excellent work completed by the crew. American Waterworks is happy to repair its customer's sinking concrete slabs around their home.
A homeowner in Mason City, IA, noticed cracks growing across their foundation walls. Worried this could mean a larger issue, the homeowner knew they should have an expert inspect their struggling basement walls. The homeowner asked a local Facebook group for any recommendations, and several of them referred the homeowner to us, American Waterworks. The homeowner went to our website and signed up for their FREE estimate. Once the estimate was set, we sent one of our Design Specialists, Brady, to the home to begin the inspection. Since Brady is already in Mason City, he did not have to travel very far. Once he arrived, Brady began his detailed inspection of the interior and exterior foundation. During his inspection, Brady found that the foundation was struggling due to improper soil fill around the home. To combat this issue, Brady recommended installing GeoLock Wall Anchors on the interior foundation wall. Knowing this was their best option, the homeowner decided to go ahead with his suggestions. Brady sent the plans to the office to be approved, and then they were sent to our Foreman, Arturo, and his crew. Once they received the plans, Arturo and his crew traveled to Mason City and began the project. Arturo and his crew began by installing five GeoLock Wall Anchors on the struggling basement wall. Since the proposal only called for GeoLock Wall Anchors, the crew cleaned up their materials and left the home. The homeowner was thankful for the excellent work completed by the crew. American Waterworks is happy to stabilize its customer's struggling foundation.
A homeowner in Mason City, IA, wanted to get a head start on winterizing their crawl space. Unsure of who to work with, the homeowner began looking into crawl space encapsulation companies closest to their home. The homeowner went to Google and looked into "crawl space encapsulation near Mason City, IA". Near the top of the list was us, American Waterworks, so the homeowner decided to take a closer look at the services we offer. The homeowner saw our impressive crawl space before and after photo albums and knew we were the best choice for them. The homeowner called our Appointment Center and signed up for their FREE estimate. After the estimate was set, we sent one of our Design Specialists, Romeo, to inspect the crawl space. Romeo noticed that the crawl space had some mold and mildew growth throughout the crawl space. To ensure their crawl space stays healthy, Romeo recommended full encapsulation. The homeowner agreed with Romeos' proposal and he passed it along to our office to build the project. Once the project was built, the plans were assigned to our Foreman, Diego, and his crew. Once they received the plans, Diego and his crew traveled to Mason City and started production. Diego and his crew started by making sure the crawl space was cleared. Once it was cleared, the crew laid Drainage Matting on the crawl space floor. Once the Drainage Matting was secured, the crew shifted to installing CleanSpace on the crawl space floors and walls. Since it was a smaller encapsulation, the crew was able to complete the project swiftly. The homeowner was in awe of the excellent transformation by the crew. American Waterworks is happy to repair and secure its homeowner's suffering crawl spaces.
A homeowner in Mason City, IA, was concerned after finding water damage along the perimeter of the basement. Worried the issue would worsen, the homeowner knew they needed to find a solution. The homeowner wanted to have the best waterproofing company resolve their issue, so they asked a local Facebook group for any recommendations. Several of the members recommended the homeowner work with us, American Waterworks. Interested in learning more, the homeowner decided to visit our website and take a closer look at our services. Impressed with our work, the homeowner decided to sign up for their FREE estimate. Once the estimate was set, we sent one of our Iowa-based Design Specialists, Brady, to the home. Brady arrived at the home and began his thorough investigation of the basement. Following his thorough investigation, Brady determined the water was sneaking in around the perimeter. To stop the water intrusion from continuing, Brady recommended installing several waterproofing products. The homeowner knew this was their best plan, so they agreed with Brady's recommendations. After they received the stamp of approval, the plans were sent to our Logistics team to build the project. The Logistics team built the project and assigned it to our Foreman, Kevin, and his crew. Once they received the plans, Kevin and his crew traveled to the home and began the installation. First, Kevin and his crew installed WaterGuard around the entire basement perimeter. Once the WaterGuard was secured, Kevin and his crew shifted their focus to taking out the old sump pump and replacing it with the SuperSump+. Next, the crew dug a feedline to connect the SuperSump+ to the WaterGuard system. Finally, the crew attached an IceGuard on the outside discharge line. After all the products were installed, the crew cleaned up their materials and left the home. The homeowner was in awe of the excellent work completed by the crew, so they left a lovely review. American Waterwork is happy to provide its customers peace of mind knowing their basement is protected.
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