Proudly servicing Minnesota, North Dakota, Western Wisconsin, and Northeast Iowa - including Rochester, La Crosse, Minneapolis, Mankato, Fargo, and Mason City
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One of our homeowners in Hugo, MN, was due for their yearly inspection with us, American Waterworks. Knowing that the date was creeping up on them, the homeowner called our Appointment Center and set the date for their annual service. After their date was set, the homeowner prepared for the arrival of Edgar, one of our Service Technicians. Upon Edgar's arrival, he surveyed the work we completed and noticed it was all running smoothly. However, Edgar did take note that the homeowner's sidewalk was sinking and the joint by the garage required replacing. Edgar alerted the homeowners of the issues and recommended that they replace the joint and lift the sidewalk. Knowing we do excellent work, the homeowners agreed to Edgar's recommendations. After getting approval, Edgar directed the plans to the assigned crew, and production preparations began. Our Foreman, Troy, and his crew were assigned to tackle the task. As soon as they arrived, the crew focused on inserting the PolyLevel underneath the sinking sidewalk. The PolyLevel, a polyurethane foam injection solution, lifts settled and sinking concrete slabs. After the sidewalk was lifted and leveled, the crew removed the weakened joint. Once the old joint was removed, the crew replaced it with the NexusPro Joint Sealant, a silicone-based sealant. Following the NexusPro installation, the crew cleaned up their job site and left the home. The homeowner was pleased with the repairs completed by the crew. American Waterworks is happy to provide another homeowner peace of mind.
A homeowner from Hugo, MN, was growing tired of constantly tripping over his front stairs. His front concrete walkway had been slowly sinking for years, slowly pulling away from the steps, creating the trip hazard. Not wanting the issue to worsen or even impact a future sale of the home, he decided to begin the research process. During his search, he found the American Waterworks website and decided to sign up for his FREE estimate, and a few weeks later, our Design Specialist, Kyle P, headed out to the home.
Once Kyle finished his inspection of the concrete, he met with the homeowner and informed him that American Waterworks could help fix his issue using our PolyLevel method. PolyLevel is a dense, polyurethane foam that expands when injected beneath sinking concrete slabs, filling voids left by soil erosion and slowly lifting the slab back into place. He went on to say that we finish our lifting process by installing our NexusPro. A silicone-based sealant, NexusPro gets applied directly to the cracks and joints in the concrete slab, preventing any debris or moisture from getting below the slab. The homeowner liked the sound of the plan, and work was scheduled for a few weeks later.
On the day of the installation, our Foreman, Jordan S, and his team were able to complete the lift and seal with no issues. Now our homeowner can enjoy his space without worrying about trip hazards!
Do you have a pesky trip hazard that needs attention? Click HERE for your FREE estimate!
A homeowner in Centerville, MN noticed multiple concrete slabs on her property had begun sinking and was concerned about their stability. She decided to look into concrete lifting in the area and found our website. After browsing our website, the homeowner was impressed with our 5-star reviews and scheduled her FREE estimate.
In a couple of weeks, our Design Specialist, Dave S., arrived at the home to provide a thorough inspection of the homeowner's concerns and answer any questions. He informed the homeowner that one of the common causes of settling slabs is soil washout. When it rains or floods, water moves through the ground and washes away the supporting soils holding the concrete slabs upright. For this reason, Dave recommended our PolyLevel, a waterproof polyurethane foam expanding formula that is engineered to accurately lift sinking concrete slabs, and NexusPro, a silicone-based sealant that is highly flexible and durable for joints and cracks. After reviewing Dave's proposal, the homeowner happily agreed and decided to move forward with the project.
In about a month, our Foreman, Patrick B., and his crew arrived at the home for the installation. They began by drilling small holes into the slabs and inserting the injection ports. PolyLevel is then injected beneath the slab, expanding and filling in the gaps in the soil causing the slab to lift. Once it is at the desired level, the crew seals the holes with cement. Lastly, they used NexusPro to seal the joints and repair the cracks that had formed. After they were done, they cleaned up their equipment and left the home.
Now, our customer can have peace of mind knowing her concrete issue has been fixed! Are you experiencing something similar? Click HERE and schedule your FREE estimate with one of our trained experts!
Jillian and Nathan of Taylors Falls, MN had water leaking through the floor of their basement, along with musty smells and damaged walls, causing them to worry about the state of the home. Our office staff contacted them and set the pair up with a FREE Estimate with our Design Specialist, Rick. Rick went to the home to inspect the problem and devise a solution. Rick proposed they invest in our waterproofing solutions to properly address and resolve the issues. Jillian and Nathan were comfortable with the proposal and went ahead with the solution.
Foreman Raul and his crew headed to the property to begin implementation. First, they began by clearing debris and readying the spaces for installation. They then installed our CleanSpace vapor barrier to address water Issues. CleanSpace is a 100% waterproof plastic barrier installed right onto the problem walls, and works to catch water entering the space through cracks and holes in the wall. It is attached to the walls with plastic fasteners so it never falls. It also prevents any humidity from invading the walls and gives the basement and clean and bright appearance with a 25-year warranty; this also reduces the home's chances of being exposed to radon. Next, the team worked on our WaterGuard System, which serves as an underground drain, collects water from basement walls, and prevents water clogs. Along with that, they installed a TripleSafe Sump Pump System which has three levels of protection to solve all water problems a homeowner may experience. Along with the TripleSafe Sump Pump is a battery backup that helps in cases where power is lost in a home, then the battery will keep the pumps draining any excess water build-up. Finally, our team added an Aprilaire dehumidifier, which creates healthy air and can reduce the number of viable viruses in the air to less than 1% in two days' time when set to 50% relative humidity.
The pair was happy with the work and had a great experience with our production crew! If you are experiencing a similar issue, please give us a call and claim your FREE estimate today!
Richard C. in Elysian, MN noticed that the concrete walkway next to his garage had started sinking and sloping in towards the garage. He wanted to find an efficient, durable and affordable way to repair his concrete, so he contacted American Waterworks. We sent one of our Design Specialists to his home to provide him with a FREE estimate and a solution. After Richard met with our Specialist and learned that PolyLevel is the best concrete repair solution out there, he scheduled the installation!
Our crew drilled small holes into the concrete slabs where they needed to be raised. They injected the polymer foam into the concrete, which expands and then raises the slabs. This process took about half a day, and once the concrete was raised, they finished the job by sealing the cracks with our NexusPro sealant. NexusPro protects the concrete and gives it a beautiful, finished look.
Interested in learning more about our concrete repair solutions? Click here!
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