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A homeowner in Caledonia, MN, knew it was time to schedule their annual maintenance with American Waterworks. After calling our appointment center, the homeowner awaited the arrival of our Service Technician, Edgar. After Edgar arrived at the home, he began inspecting the WaterGuard system that was already installed in the home. Edgar completed the inspection and the system passed with flying colors. Since Edgar was at the home, the homeowner asked about fixing a raised sidewalk. Edgar inspected the concrete and noticed several areas required lifting, the sidewalk and the garage apron. Once he found the problem areas, he could provide the homeowner with a suggested solution. The homeowner agreed and the plans were sent to the office for approval. After they were finalized, they were sent to our Foreman, Ryan, and his crew. Ryan and his crew traveled to the home to begin the project. First, the installed PolyLevel, a polyurethane foam injection solution, underneath the sidewalk and garage apron. Once the PolyLevel installation was complete, the crew shifted their focus to inserting NexusPro on the damaged sidewalk joints. Once all the products were installed, the crew cleaned up their materials and left the lawn cleaner than before. The homeowner was grateful for the work completed by the crew. American Waterworks is happy to continue assisting homeowners after our initial installations.
A business owner in Caledonia, MN, was growing frustrated by a worsening trip hazard that had formed on the walkway into the business. Not wanting any more congregants to take a tumble, he decided to take action. We set him up with our FREE estimate and a few weeks later our Service Technician, Glenn, headed out to the property. Once Glenn completed his inspection, he told the business owner that we could offer a cheap, non-invasive fix that would keep guests from unnecessary stumbles. Glenn went on to say that our PolyLevel solution is a polyurethane foam that expands when it's inserted under concrete slabs, lifting them back into place. The business owner agreed and work began shortly after.
When our Foreman, Sam, arrived, he got right to work. He began by verifying Glenn's measurements and then proceeded to strategically drill holes into the slab. Next, he inserted the PolyLevel into the holes and closely monitored the lifting process to ensure no over/under correction was made.
Once the job was complete our business owner was thrilled to know his congregants no longer had to watch for trip hazards!
Lisa E. in West Union, IA had a sump pump that had failed. Because of her failed sump pump, she had water leaking into her basement. She was worried about water damage and the potential health problems it could cause, so she decided she needed to contact a professional.
She contacted American Waterworks to get a FREE estimate to have her sump pump replaced. We sent one of our of Design Specialists to her home to inspect the situation and he developed a plan to fully waterproof her basement to ensure this would never happen again. Lisa agreed that our proposal was the right plan for her home, so we set a date for the installation.
Our crew installed a full perimeter of our WaterGuard drainage system, a TripleSafe sump pump and a discharge line to the outside of her home so that water can properly be expelled from her basement. The installation took two days, but this new waterproofing system will last her a lifetime, guaranteed.
Do you have a wet basement? Click here for a FREE estimate!
Duane M. in West Union, IA was suffering from a wet basement. Water was seeping into his home through the basement walls and had started to cause damage to his property. After being referred by a friend, he contacted American Waterworks for a FREE estimate. One of our Desgin Specialists, Pete Wangen, met with Duane, inspected his basement, and designed the best solution for his needs. He was pleased with the proposal and scheduled to have our waterproofing system installed.
Our Foreman, Kiko Pena, and his production crew started the installation by removing the concrete around the perimeter of the basement. Then, they laid the WaterGuard drainage system and installed our recommended TripleSafe sump pump. They also installed our CleanSpace vapor barrier along the walls. The combination of these waterproofing products has made Duan’s basement a dry, brighter and healthier space. Duane is happy he chose to protect his basement!
Do you have water leaking into your basement? Click here to learn more!
Alice G. of West Union, IA had sagging floors in her basement, making her worry about the structural support of her home. She was also having dehumidifier problems. She worked with American Waterworks for the repairs. Our Foreman, Dylon, and his crew installed our SmartJack Support Posts, which are designed to support and lift sagging floor joists. Our crew also installed our Aprilaire Dehumidifier, which removes musty odors and makes the home drier. Alice was very happy with the project and had a wonderful experience!
Are your floors sagging or are you seeing other signs of foundation failure? Give us a call today to schedule your FREE estimate.
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